When we check the statistics from the previous year, more than 25% of insurance agencies have decided to implement agency management system, or AMS, for the first time. Since we live in an advanced world that requires technology as the main part of everything, choosing new software is something that will help both you and your customers.
However, moving to new software is challenging and problematic, especially if you are used to the old one. Try visiting this link: http://fastcashloan365.com/how-to-find-an-excellent-software-insurance-provider/ and you will be able to find the best choice for your software needs.
The idea of AMS is to serve as a centralized information hub, and as soon as you log in, you will know what you have to do, whom to contact and what you have to accomplish until the end of the day.
Therefore, we can say that it matters which software you decide to choose because through it you will be able to automate and maintain your daily tasks so that you can accomplish more than before.
The question is where you should start and how to choose the best software for your needs? It is important to follow these steps while considering the choice:
- Identify your needs and goals
- Make a decision
- Research your vendors, competitors and customers
- Manage the charge and create the system
The main reasons why you may choose the new AMS are:
- The current system is missing key features that you need for day to day processes
- The system you have is not supporting the growth of your business
- It won’t provide you both policy and contact tracking
- You won’t be able to manage the price point
- It is not for the insurance industry
- You won’t be able to track both individuals and groups within the same system
What Should You Do?
The first step that you have to take is to identify your goals. Therefore, it is vital to ask yourself these questions:
- What are my goals in the next ten years?
- What do I wish to achieve in the next ten years?
- What do I have to change and implement so that I can deal with the first two questions?
The tool that most insurance agencies are using is a SMART sheet that stands for Specific, Measurable, Attainable, Relevant and Time-Based. You will be able to use it, especially if you want to determine your goals and answer questions that we have mentioned above.
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As soon as you define your main goals and purposes, you should sit down with others from your agency and create needs and wants list.
- Needs – These features are essential and integral to your business process. It can include things such as bank-grade encryption, commission processing as well as email marketing for instance. You should think of needs, as must have things that you need to implement to your business to stay competitive.
- Wants – You will be able to add capabilities that you will have with the new system. Determine things that would make your day more efficient and simpler than before. You can implement features such as cloud-based and remote accessibility, commission revenue and integrated business analytics.
However, you should understand that each agency wants and needs will differ, and you have to consider everything that will make you stand out from competitors. You have to serve your needs that will work in tandem with future goals that you have created during the first step.
If they are not synced together, you will have much more difficulties in reaching goals that you have set within some time frame.
It is confusing to start everything from zero especially if it is your first time to implement a digital management system. You will see numerous choices online, but most of them function through two different perspectives AMSs and CRMs. Even though these two factors are similar, there are differences that you have to learn before you make up your mind.
Whatever you decide, it is crucial to understand that you can improve your insurance business and take it to another level with appropriate software.